In June, the Canada Revenue Agency (CRA) moved businesses to online mail by default (more details on that here). This past summer, the CRA extended that change to many individuals. If you’re registered for a CRA My Account and were still receiving most of your CRA mail by paper, you may have been automatically switched to online mail. This means that, instead of receiving letters in your mailbox, you’ll now get email notifications when new correspondence is available to view securely in your CRA My Account.
Who Was Affected?
The CRA rolled out this change in phases, starting with benefit recipients and then expanding to more individuals with My Account access. If you were included, you should have received a notification from the CRA about the switch.
Why Does This Matter?
With more important tax information being delivered digitally, it’s crucial to ensure your email address on file with the CRA is current and accessible. If your email is outdated or incorrect, you could miss important notifications about your taxes, benefits, or other government programs.
What Should You Do?
- Log in to your CRA My Account and confirm your email address is up to date.
- Check your email regularly for notifications from the CRA.
- If you prefer to continue receiving paper mail, you can update your correspondence preferences in your CRA My Account under profile, notification preferences. Detailed instructions here: https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-individuals/online-mail-helping-you-organize-your-canada-revenue-agency-mail.html
Bottom Line:
The CRA’s move to digital mail is designed to make communication faster and more secure. Take a moment today to verify your email address with the CRA so you never miss an important update.
Contact McCay Duff LLP for Help with Your CRA My Account and Digital Mail
At McCay Duff LLP, our trusted team of Chartered Professional Accountants provides high-quality tax and business advisory services to businesses and individuals in Ottawa and the surrounding area. If you have questions about your CRA My Account and digital mail, don’t hesitate to get in touch with our office—we’re here to help. Contact us online or by telephone at 613-236-2367 or toll-free at 1-800-267-6551.
